FAQ
Who are we?
Fashion Elements is founded in 2009 based in Brisbane, Queensland. Our goal is to provide our customers with quality handbags with affordable prices. Fashion is always changing and can be difficult to keep up. When shopping at Fashion Elements, the research is already done for you! We choose our styles carefully and you won’t have to worry about going out-of-date before you know it. Plus, our competitive price opens you up with so many more options! With the budget of buying ONE high-end designer bag, you can bring home several styles from our shop – and just be as trendy if not more.
We are determined to give our customers the five-star shopping experience. Whether you are buying many or only one item, we want to treat you as valuable as you deserve to be. It is a big satisfaction for us to make every customer happy!
What is Fashion Elements? Is it a brand name?
As the premier source for ladies’ handbags, we offer a lot of different styles of products from several suppliers. These quality products are mostly non-branded to save our customers on paying extra dollars for the name. However, we are very proud to introduce our own brand – Fashion Elements – this is the name you can trust without paying more than you need to! Fashion Elements products are more luxurious in design and are all real leather. So every penny is worthwhile here!
Where are the bags from?
The products are mainly sourced from Asian countries such as Taiwan, China and Korea. We are very careful when it comes to choosing our suppliers. After a lot of hard works, we have established relationships with a few good quality suppliers. The stocks have been examined strictly and we only co-operate with reliable and consistent partners.
Wholesale service is also available for larger quantities.
Is it real leather?
There are many kinds of leather bags we provide in the shop. The description states whether the product is made from real leather or something else. Most leather bags are made from cowhide leather (imported from Italy), while some are specially treated oil waxed leather. There are also sheepskin and ostrich leather which were directly imported from Australia, and bags were handmade in China.
Generally, lower priced leather bags are still made from real cow leather, but the higher priced leather bags are made with even better quality leather. Faux leather bags are also available with reasonably cheaper prices.
Care tips for leather bags:
- Store leather bags in a dry, airy, and clean place. DO NOT store them in a humid environment as it may cause stains and moulds on bags.
- If a leather bag gets wet, just wipe it with a piece of soft clean cloth, then hang and let it air dry naturally. DO NOT dry with heat (eg. Hairdryer, heater) or sunlight as these may harden the leather.
- If the bag gets dirty or stained:
- Step 1.
Put a small amount of gentle moisturizing soap (eg. Dove) on a damp cloth - Step 2.
Rub handbags with the cloth. Be careful not to put too much water on the cloth - Step 3.
Wipe it again with a fresh damp cloth, and let it air dry naturally
- Step 1.
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moreShipping Information
We only charge a flat rate of $10.00 per order anywhere in Australia, or you can get FREE shipping when you spend $100 or more!
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